"Flatter me, and I may not believe you. Criticize me, and I may not like you. Ignore me, and I may not forgive you. Encourage me, and I will not forget you."
William Arthur Ward (19211994)
"If I accept you as you are, I will make you worse; however, if I treat you as though you are what you are capable of becoming, I help you become that."
"Treat a man as he is, he will remain so. Treat a man the way he can be and ought to be, and he will become as he can be and should be."
"Catch people doing something right."
Ken Blanchard (1939) - Catch People Doing Something Right