LearningBlog.org
a learning adventure

Customers

"A customer is the most important person on our premises.
He is not dependent on us.
We are dependent on him.
He is not an interruption to our work.
He is the purpose of it.
He is not an outsider on our business.
He is part of it.
We are not doing him a favour by serving him.
He is doing us a favour by giving us an opportunity to do so."

Mahatma Gandhi (1869–1948)

"The customer may not always be right, but the customer is always the customer."

Mike Wills (1946–) - Managing the Training Process

"I trust a good deal to common fame, as we all must. If a man has good corn, or wood, or boards, or pigs, to sell, or can make better chairs or knives, crucibles, or church organs, than anybody else, you will find a broad, hard-beaten road to his house, though it be in the woods."

Ralph Waldo Emerson (1803–1882)


Cookies are used on this site (please see our privacy policy for more details); continued use of this site indicates that you accept this policy